The privacy of those who visit our Web site is of primary concern to LVMH. We adhere to the highest ethical standards of the industry. We automatically gather some data from everyone who visits our site, while other information is obtained at the discretion of the individual. Our sole purpose in doing this is to enhance the experience of end-consumers on LVMH (for example, to tailor special offers to our users or to survey our users). None of this information is shared with outside parties other than companies we employ to perform functions on our behalf, to whom limited data is given as is necessary in order to complete a registration transaction or to maintain our relationship with you, such as to customize our communications with you, if you elect to receive communications. What information is gathered, how it is obtained and what it is used for is explained below.
Visit Information • Like many other Internet companies, LVMH automatically tracks the usage of our Web site. We profile Web site usage by tracking the LVMH pages viewed, the previous and following sites visited, the browser used and the computer's address. This information is used to analyze trends, track use, and optimize site administration.
Communications • LVMH is the sole owner of the information collected on this site. LVMH collects information from our users at several different points on our Web site. • As a customer of LVMH you will be automatically opted in to receive e-mail from us. • We also communicate with users on a regular basis to provide requested services. We reply to users' inquiries on issues relating to their account via email or phone, in accordance with the user's wishes. • On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. • We employ other companies to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and email, analyzing data, providing marketing assistance, processing credit card payments, conducting customer surveys, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Correcting, Updating and Deleting Information If a user's personally identifiable information (such as zip code, phone, email or postal address) changes, or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done under Update Profile option on the web site. Disclosure to AuthoritiesLVMH cannot guarantee that all private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. We reserve the right and may be forced to disclose any and all information to government bodies or government officials or third parties under certain circumstances or third parties may unlawfully intercept or access transmissions or private communications. Accordingly, you authorize LVMH to disclose any and all information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements or other activity that is illegal or may expose us to legal liability. Further, you authorize LVMH to disclose your password, name, street address, city, state, zip code, country, phone number, email address and company as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, gray market, intellectual property infringement, piracy or other unlawful activity. Specifically, this includes exchanging such information with other companies and organizations for fraud protection and credit risk reduction. LVMH cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights.
Cookies Cookies are small pieces of information sent from a Web server to your computer. These allow us to personalize, customize and quickly process and complete your registration experience without having to continually request the same basic information from you. Cookies are not used to store any personal information such as name or address information. If you do not accept or if you remove our cookies, you will not be able to complete a search on our site. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users of this by email. Users will have a choice as to whether or not we use their information in this different manner. However, if you have deleted/deactivated your account you will not be contacted, nor will your personal information be used in this new manner. We will use information in accordance with the privacy policy under which the information was collected. Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice LVMH does not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and our home page.
